Both Blurby and Elvior use Botastico to allow their customers and website visitors to ask about their services and products.

Since buyers want to compare products and prices when shopping for a new ebike, Blurby derives great value from having an always-on, multi-locale knowledge agent on their website. Similarly, software development and testing is a nuanced topic. Since Elvior has a ChatGPT agent enriched with proprietary data on their website, visitors can quickly get the gist of offered services.

Blurby uses a single bot with multiple localization settings, Elvior uses two different agents, which are embedded to websites based on the domain (.com or .ee).

For both Elvior and Blurby, it is important to capture email addresses of website visitors and chat users, to be able to continue the conversation. To achieve this, both businesses have configured their agents to ask chatapp users for email addresses, which are displayed in the Botastico portal.